Clearer Commitments

Gabriel Nicolaev – CyGuru · A curated route through the library. Read in order, or begin with the question you need to resolve.

1. STEP 01Observation, Interpretation and ConflictA practical framework for checking the story you attach to someone else’s behaviour.Read the article →
2. STEP 02When Agreement Hides Two Different DefinitionsTurn vague agreement into a reviewable commitment by defining the outcome, ownership and next checkpoint without making a personality judgement.Read the article →
3. STEP 03How to Renegotiate a Promise Before It Becomes a PatternRevise an unworkable commitment by naming the gap, offering a concrete alternative and leaving the other person room to respond.Read the article →
4. STEP 04Being Available Is Not the Same as Taking ResponsibilityDistinguish answering quickly from owning the next action. Make responsibilities visible without turning response time into a judgement of character.Read the article →